How to LEAD Engaging, Effective Daily Team Huddles

How to LEAD Engaging, Effective Daily Team Huddles

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what's the true meaning of daily team Huddle's well if you think it's intended to be a quick departmental briefing or to cover pertinent issues and assignments before the start of the shift that's just the tip of the iceberg [Music] daily team Huddle's play a crucial role especially in organizations that aspire to consistently elevate the customer experience so let's quickly cover a few additional reasons why they're so
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important one daily team Huddle's are intended to ensure everyone company-wide is aligned with our standards of excellence which clarify what exceptional customer experiences should look sound and feel like so there's consistency across the board to daily team Huddle's allow us an opportunity to recognize real-life examples of how fellow team members inside and outside of our department regularly exemplify excellence in essence we call these
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weekly Wow stories three daily team Huddle's should also inspire and motivate others to achieve higher levels of greatness as well as foster an environment of teamwork synergy and cooperation and finally for daily team Huddle's are important because they are also intended to ensure employees reconnect with the value and purpose of their work so there you have it four reasons why daily team Huddle's are so important to the team again it ensures
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alignment consistency of message employee recognition motivation to achieve higher goals and most of all it helps us balance the function of our work with purpose on a scale of one to five with five hi how would you rate the effectiveness of your daily team Huddle's well if you honestly answered a three are lower here are five simple tips to ensure your reading immediately
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rises to the top [Music] no one likes attending boring disorganized team Huddle's and they often feel it's a monotonous waste of time so number one is to always prepare in advance so that you can customize the information with simple examples or stories that will make it more relevant to your team don't wait until the last minute and think you can just wing it to communicate with energy and
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enthusiasm adding a little humor and excitement as long as it's appropriate makes team Huddle's more interesting and fun so try not to read or communicate your team huddle information in a low monotone or robotic voice because in doing so you might give the impression that the information really isn't important but that you're just going over it because you have to three start and end on time if you consistently begin your Huddle's late because you're
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waiting on staff to show up it might be an indication that they feel team Huddle's are waste of their time so make timeliness a priority so everyone can quickly get back to the business of the day 4 engage your team have a couple of simple retention questions that you typically ask to ensure everyone is accountable and listening you might ask how does this apply to our team or what else would you add or maybe who on our
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team is a great example of this then pause for at least 30 seconds to allow team members to think before they respond and number 5 invite a speaker if there's new information or a change in policy or procedure that would be better explained by a subject matter expert invite them to briefly share the information and answer a few questions so there you have it five simple tips for leading engaging team Huddle's and for taking your presentation communication and leadership skills to
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the next level and if you're currently doing all of these things but it's not working I challenge you to attend another leaders huddle observe what they do that makes their Huddle's more engaging informative and fun then replicate some of their actions and behaviors within your team huddle thanks so much for watching and have a wonderful day in the previous videos we touched on the importance of team Huddle's and shared a few tips to help you successfully lead
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them now let's quickly outline what needs to be in every team huddle to ensure it's informative engaging and inspiring one the beginning of the week is a great time to cover the while story of the week why because this is a wonderful and powerfully positive way to get everyone off to a great start otherwise review new company announcements as well as relevant departmental updates fielding a few
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questions if any come up next it's time for a little employee recognition sharing employee birthdays anniversaries and complementary customer comments or letters if you have any next I'd like to move on to the standard of the day I'd like to discuss this close to the end of the daily team huddle so it's one of the last things we discuss and hopefully stays with the team throughout the day and if you have a motivational quote or thought that resonates with the standard of the day or with the topic theme of
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the week I usually end the huddle with it so there you have it my recommendations for key information that needs to be part of every team huddle it includes department or company updates employee recognition the standard of the day the wild story of course at the beginning of the week and a motivational thought our quote if it's relevant to what you want the team to take away for the day keep in mind team Huddle's should be fun and exciting but no more than ten
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minutes max so any information that you are sharing should be informative interesting and brief thanks for watching and have a wonderful day [Music] you

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