Filet Mignon Fondue Doesn't Go Well | Kitchen Nightmares FULL EPISODE

Filet Mignon Fondue Doesn't Go Well | Kitchen Nightmares FULL EPISODE

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00:00
mount sinai new york an upper middle class town on the north shore of long island inhabited by the working class and city commuters with no shortage of trendy eateries and then there's the handlebar hello handlebar how can i help you bill leroy a former construction worker and his wife carolyn bought the handlebar just one year ago oh boy the handlebars was a really nice place and when i saw it was for sale i jumped on it and our specials menu
00:31
when we came into the handlebar we saw that it had been run down but billy being so handsy now they're wrong we saw the potential of having a great place in its heyday this was the place to be this was the place that the judges came this was the place that the lawyers came the doctors came now it's not like that anymore the nightmare began when 70 of the money was coming from the bar and almost nothing was coming from the dining room
01:02
when you can't turn 18 tables on a friday or a saturday night you're in a lot of trouble bill is an okay manager can i bother you to make me a cup of coffee billy usually stays at the bar but being an owner he has to be more involved like answer the phone somebody on the phone sometimes he can be very grouchy now go put all the stuff back where you got it then like his mood swings change i've had it with these people [Music] this place is gross like dirt filth that
01:38
had been built up over the past 20 years the interior it looks dated the decor [Music] i think it's great the core menu is basically the same as i inherited with the restaurant they look disgusting i don't know why anybody orders them melissa is an excellent chef i'm not a chef i don't claim to be a chef i don't want to be a chef i not very creative five minutes
02:09
the food is crap i think hiring me wasn't necessarily the best idea i don't even know what i'm doing here i don't intend for it to be my career i really don't think melissa has any weaknesses as a cook the day we call it quits is the day we have not one penny to put into this place we took out an equity line of credit that's almost maxed out and drains our savings account god help us if the handlebar fails we'd risk losing our house
02:44
then i never want to lose my house we need to worry about you and me and the handlebar bottom line if chef ramsay doesn't come here our time is very limited i definitely don't think it's another year chef gordon ramsay is on a mission to turn the handlebar around west left west right except he has
03:13
one small problem handlebar i'm lost um what if you could help me okay i'm right on the fork but do i go left do i go right because they both say west okay so you're gonna bear to the right right and there's gonna be like a big shopping center right after it okay there it is there handlebar there's gordon ramsay how do you know because i just talked to him on the phone get out of here yeah really yeah handlebar finally now we're in mount
03:44
sinai just outside new york mount sinai sounds a little bit like cyanide i hope it doesn't taste like it i'm a little nervous to meet chef ramsey i'm carol the man is an expert at what he does the man is a a well-renowned chef b owns beautiful restaurants because i've seen them on the internet whatever you like you don't get that way because you're an idiot all right hello gordon ramsay's like really hot he has like a nice body and stuff like for an older man he's very very hot
04:21
i didn't want to serve him because i just talk and i just don't stop talking so i was nervous if i said something stupid that i just wouldn't stop and i would just keep talking and talking and talking this is our dinner menu right we also have our price fix menu all right and the early bird specials okay great we'll have a quick look thank one menu you menu three menu four menu right definitely quantity let's hope it's quality i need to continue to cook this because i [ __ ] it up
04:53
pizza fondue filet mignon fondue swiss cheese fondue wait are you ready yet i'll go for the soup of the day for the day i'll go for the seafood crepe as well and then i'm gonna finish with the filet mignon fondue please thank you no problem excellent that's nice and busy dining room's empty look at the place the decor is ghastly it's so 80s even the fish tank's been here longer than me
05:24
gosh i think chef ramsay came close to ordering the worst things but you know everything that's here is pretty much crap food yeah thank you no problem new england clam chowder when chef ramsay was sitting there i was just praying that he was going to be happy with everything phil let me see if i could find him thank you great first thoughts that went through my head was oh my god and just like to say that's uh nicely
06:01
seasoned um very tasty and perfect for winter's day i'm glad you enjoyed it nice melissa does a nice job grabs it i'll check on the rest of your food thank you very much you said your soup was fabulous really yes he loved it i think melissa is a great cook i think she's very creative i think melissa underestimates herself a lot but i thought it came out pretty shitty this time there's crab in there there's lobster and some shrimp in there also no problem oh yeah yeah
06:36
chef ramsay seems to have a uh habit to take his food apart before he eats it so i'm looking forward to hearing what he has to say how is everything robbery um the scallops are firm the prawns are way overcooked and the crab meat it's plastic it's imitation crab meat yeah if you told me it's imitation crab meat i wouldn't have ordered it oh god help me well that was a
07:09
zesty seafood crepe yeah that's seafood crap this is the worst of it i'm sure i'm waiting on my beef fondue filet mignon fondue which is raw so why am i waiting so long there's the steak and this is the oil thank you no problem nothing like waiting to cook your meat is there all right put that in [Music] time for a little prayer ah it comes out looking like dog food
07:56
he splits it out i'm that was rancid pointless tasteless a complete utter joke i'm gonna cry why would you deep fry a filet mignon one of the country's best steaks deep fried are they stupid oh no [Music] i wanted him to be happy with us but i kind of knew deep down inside that there has to be something wrong with the restaurant and otherwise he wouldn't be here oh my god what a disaster disaster
08:33
that it is after an underwhelming first meal okay pull together gordon realizes that the owners and the chef are oblivious to the restaurant's real problems what's wrong with the business it's this room as you see we can't fill 18 tables on a friday night that's the problem no the problem here is the food the food's bad bill i never really had complaints about the food so that was
09:06
never really an area of concern to me when the fondue arrived i mean that's just a joke i don't enjoy the fondue either but you're the chef aren't you you're the one that's yeah you're you're running it as the head chef right that that's the intent so change it i don't know what to do about it have you lost your passion i never had a passion to begin with i don't want to be a chef i was really shocked that that's the way she felt so you're not a chef no i had applications for the job here
09:42
as a chef when she approached me and said would you give me the opportunity i mean you don't ask for that opportunity if you don't care what you're doing why did you take the job melissa if you're not a chef the other guy was going out that was here okay um i didn't think our situation was as bad as i'm finding out minute by minute having exposed melissa's apathy in the kitchen gordon observes a dinner service to find out how her attitude is affecting the
10:16
food i know he's here to help but it's still very nerve-wracking having someone of his stature standing there staring at you what they do the mushrooms is that how that goes out like that yes holy crap stop mushrooms those mushrooms look sadder than a customer jordan said they're very sad mushrooms why why just now actually that's a recipe of my own i made it myself i was very
10:49
disappointed that it wasn't presented to him the right way people eat them [ __ ] for you what's my choice potato rice vegetables baked potato mashed potato french fries rice filled with veggies we used half instant half with mashed potatoes why do they mix the powdered mashed potatoes with fresh mashed potatoes that's a way of reusing the baked potatoes so you don't even actually make fresh mashed potatoes no no do you want mashed potato baked potato french fries rice or vegetables that's burnt a little more done than
11:26
usual but other than that yeah [Music] just an hour into dinner service and the restaurant has run out of basic vegetables we ran out of broccoli cauliflower yeah and replaced them with an unusual substitute radishes yes wow you've never heard of that before how are you radishes honestly gordon of course not something i would you know expect with my steak you want some veg right yeah you know is there anything to keep him happy have we checked with melissa i i want to eat the radishes either so
11:57
customers are complaining about no vegetables any broccoli vegetable carrots or cabbage veg veg oh stop there's stalks uh yeah that's a frozen bag that's why it's cut even though melissa is managing to keep up with the orders the customers are still not satisfied i don't like it at all this is uneasy and gordon needs billy to finally understand that the food is handlebar's biggest problem
12:30
customers are complaining about the food [Music] you can't walk around oblivious the fact that you think this is good yeah but it's not bad in everybody's opinion you can't take care of everybody's taste buds something that some people like other people aren't going to like that at all no one's got any control and basics here that have just gone completely [ __ ] wrong if you accept it everybody else has accepted it and truthfully you've accepted it oh absolutely not
13:04
i was kind of really disappointed i knew we needed help i didn't think we were that bad i was quite skeptical about his intentions whatever really starting to dislike him after witnessing last night's pathetic dinner service gordon comes in early for a kitchen inspection what a mess nothing labelled porsche's taken out that's dreadful broccoli
13:35
and last night we ran out of vegetables because the chef can't be bothered to cook fresh broccoli the reminiscence of exxon valdez oh my god when was the last time the back of the fridge was clean you look at it what is that in there oh my god almighty that there was a clam oh what a mess the state of the fridge has only confirmed gordon's belief that the restaurant lacks true passion and leadership
14:08
so you're in charge of the kitchen and the general hygiene yeah supposed to be yes why is it in a mess um it's a hundred times cleaner than it was six months ago sure it was okay when was the last time you had a little wipe down there or uh in here just just even that i've never done my god unbelievable oh this is embarrassing that she usually does clean that right okay i'm glad you're starting to make
14:41
excuses for it no if you thought this was bad have a look at this chef ramsay seemed to feel that i was making excuses for everything and really had no idea of the past practices that had gone on here okay last night we served frozen vegetables to a customer and we've got two boxes of broccoli there you know i can do it all that's it you were happy to serve frozen broccoli over fresh broccoli i'm trying to open up your eyes billy and explain to you you know what the current situation is
15:11
when was the last time this fridge was cleaned a week ago oh come on this hasn't been cleaned in years no no no no it hasn't i'm sorry 21 years in the business i'll bet every [ __ ] dollar i have this [ __ ] place hasn't been cleaned in years i'm disgusted put your hand down there you still never did bend down and touch it it was a big thing of denial for him i'll take responsibility for the fact that i haven't changed it but it's not all my fault you know everything's coming out and this place is going to get cleaned
15:42
i wish you'd give me a little more credit for cleaning it up as much as i had so far it looks 60 70 times better than it used to look in here philly that's disgusting no it's not fine we've got a big problem when was the last time that fridge was steam cleaned i had the kid in there doing it last week did you check what he'd done no obviously not so why can't you like a man and do something about it nope my god i just don't even know what to say anymore
16:13
he just keeps tearing apart everything that wasn't done and not giving me credit or uh pat on the back to things that were done unfucking believable so that just proves and confirms how weak this guy is he's not running this place this place is running at him and is in need of a [ __ ] serious clean that is appalling prompted by gordon's shocking discovery melissa enlists the wait staff to do a thorough cleaning what do you use to clean the solution
16:47
it's disgusting i really wish i had a mask on me right now philly just two seconds in i was hoping he was gonna tell me i understand billy that this isn't your fault but it really needs to be taken care of so let's take care of it i'm [ __ ] pissed off and i'm upset on the kind of [ __ ] that i've just discovered in there time to drag me through the mud some more it is what it is you don't see one [ __ ] ounce bothered about it billy you can't just stick your head back in
17:19
the sand ignore it billy sure you can what do you want me to do flip out and yell and scream like you do that's not my way the responsibility is yours billy i guess you want something done right i guess you have to do it yourself well maybe i just get rid of everybody in the restaurant i'll do it all myself great idea then when it doesn't work out and then when i drop dead because i [ __ ] sleep two hours a day then maybe it'll get done or maybe who cares once you're dead it doesn't make a difference anymore oh come on now i feel you're copping out of me now because now i'm just getting dragged through the mud
17:51
you're a weak man billy i really i'm glad you had enough i was not gonna be ridiculed just for the sake of needing his help finished can you at least talk to me no billy can you talk to me please no i have nothing to say billy i wouldn't talk to my dog the way you talk to me go [ __ ] yourself that's right the hell with everything i'll make it work myself without his help everything in my life that i've ever set out to do i did on my own
18:21
finished [Music] i'm done what a week man billy unable to accept gordon's criticism billy decides he's had enough [ __ ] him [ __ ] him [ __ ] them so fridge is disgusting i've asked her to be cleaned he's telling me i'm dragging him through the mud and he [ __ ] walks out he's mad right now and he's being stubborn he doesn't leave he wants right now he's too extreme to admit it i just want him to act responsible
19:01
while gordon tries to make sense of billy's actions he didn't have to act like a baby billy rehearses a speech to gordon i am so done connect me on i had nothing to say to you not a word there was nothing in my head that made me want to think and reconsider about doing this can you go out there and just you know have a word of them you guys are the backbone of this place you can't just throw the towel in i knew billy would get mad done she's [ __ ] done with all this
19:31
supposed but honestly you don't face the truth you can't do anything about it we've been busting our ass trying to help you out you're giving up on yourself this place and all of us i wouldn't talk to my dog the way that jackass talks to me i'm done he's telling you the truth though billy great there's ways to go about it 46 years old never been talked to like that by anybody and you know what the only thing that's keeping me from [ __ ] hitting him with a [ __ ] baseball bat is that i'd go to [ __ ] jail for it
20:02
i'm done done done finished and you're not the man everyone here thought you were billy absolutely not you're going to give up and you're going to give up on all of us be a [ __ ] baby billy [ __ ] it i'm done [Music] yeah you know what put the place up for [ __ ] sale i can go back to construction and enjoy my [ __ ] life the way i used to before all of this [ __ ] we'll go to bankruptcy court and just give it all up [ __ ] it i'm done bye so help me god i
20:33
will not open the door tomorrow you can all go [ __ ] yourselves and i don't care if it's all for nothing do not care billy you know what i'll survive somehow billy [ __ ] you unbelievable having just missed her chance to defuse the situation carolyn now faces the prospect of running the handlebar alone very upset i have a husband that's ready to throw in the towel so here i am stuck holding the bag let me help you i want you to help me
21:08
but i don't know what to do i have a job that i have to work so i can pay my mortgage okay i don't know what to do why can't we work at turning this around i would love to work or turn this around okay let me open the restaurant tonight okay okay i'm feeling that i'm gonna do what i have to do to make everything work because i'm not walking out now and i'm not flushing the
21:39
last 17 years of my life down the bowl to further inspire carolyn to move forward with the plan gordon shows her the dedication of her staff what a difference it's looking great you've done a great job we were cleaned the walk-in we were more or less just doing it to just show that like we are dedicated and we do want this to work billy's gone whether he comes back later or not it's not gonna affect what we're doing tonight we're opening and we're opening with a clean fridge healthy attitude we're hungry to get this place full yes
22:13
her courage now bolstered by her staff's support carolyn leaves billy a message billy i'm not gonna stop now i will do whatever it takes to make my restaurant succeed with chef ramsay's help i'll succeed i just told him my determination that i'm going forward with this regardless if he wanted to or not the restaurant is about to open for dinner but to get the handlebar moving in the right direction gordon makes some quick additions to the menu melissa let's do a special tonight
22:46
some fried clams with a homemade tata sauce it's which slams chef ramsay he's one of the best chefs in the world you know standing right next to me and was uh very surreal generously season them with the flower straight in into the fire and then again a nice little season there okay yeah the minute the customer rises the table they sit down and we need to give them fresh hand-cut homemade potato chips a warm welcome
23:16
no those are good this place is more laid back so i think the chips are a good idea it's different [Music] hi good evening do you have a [Music] reservation i thought it was great that chef ramsay could show us how to make such a simple thing like potato chips that everybody would love we do have a
23:47
special appetizer today deep fried clams with a homemade tartar sauce all right we'll do that yeah potato chips are getting done well special is going well keep it going yeah nice atmosphere in the dining room really good clams everyday love the clams they said that's the best thing that they've ever had here so it's going really good we're not serving dirty bowls to the table let's go melvia [Music] i didn't think he was gonna come back i
24:16
was really really surprised that he came back so quickly i am angry about things that transpired earlier in the day still [Music] hours after threatening to sell the business owner billy returns to the handlebar just in time for dinner service there was absolutely no part of me that still wanted chef ramsey to be here i wanted him to be gone billy come on let go of it when billy came back
24:47
he had his bad attitude of yeah whatever billy please i love you that's all that matters that's all that matters i can honestly say that i love my wife more than anything in this world so i came back here from my wife while billy tries to reconnect with his restaurant i need my food melissa struggles to give the wait staff complete orders i ran half the [ __ ] order i need the rest of it there's a lot of problems who's this for here melissa that's been here 37 minutes
25:20
i don't know the crepes i forgot half of it so melissa just stopped communicating i mean that's just how melissa is and i think that's when we ran into problems are any of my foods coming out for any of my tables i have no idea we've been waiting communication is the one thing and it's not happening right now oh boy and i was you know in the weeds so much i really couldn't tell who was waiting and who was wanting i need salmon paneer was the salmon on that i think melissa got very flustered back there
25:53
this place was total chaos it's nine o'clock i've been here since what time 5 30. i just don't know what to say with the orders backed up in the kitchen killing killing whatever god help us impatient hungry customers begin taking out know what you're talking about before you open up your mouth i don't open up my mouth any time you can do it have you please stop talking to my parents this way that's ridiculous it's a total disaster and uh i really think i'm to the point now that
26:27
i don't know what else to do come on billy can we talk about it billy has no choice but to listen to chef ramsay because if he won't listen then we might as well just shut the doors and walk away right now i have never ever ever seen my kitchen fall apart like that ever ever on our busiest nights never have i seen that ever melissa has to talk now this is the most crucial stage of the service where she has to open up and and talk and get help from the undertale it's just delicate with so many tables
26:58
on the man is one of the top chefs in the world and maybe i should um put aside the ill feelings and listen to what he has to say melissa may not be communicating but the menu is faster ah i see what you're saying at that point i was very open-minded to his ideas seriously i'm pleased you're back yeah hey you're the you're the foundation of this place we have a little chat with the staff because i think they would like to hear that we're all on the same track
27:29
the first hour of service was amazing and then we got backed up we got backed up bad melissa you refused to communicate i didn't know what the [ __ ] was going on yeah i agree with you honestly this menu has to come down yes that has to be condensed it'd be appreciated new small dynamic menu a menu that we can push out it'll be real nice to get a new menu that'll be more concise and in order it'll be good relaunch tomorrow night we have to make it a success get some
27:59
sleep yes in preparation for the relaunch gordon's team worked through the night updating handlebars tired dated look [Music] ready let's have a look at the new handle bar let's go there we go oh wow oh wow wow oh my god it's gorgeous this place looks awesome
28:30
it's fresh it's new billy it's warm there's nothing that's antiquated oh my god [Music] oh it's wow feeling wow wow is all i can say wow wow wow yeah wow what about the lamps no more clothes no more clothes we are no longer stuck in the 80s look at it warm bright vibrant
29:02
happy yes oh thank you everything is awesome it's incredible i'm totally blown away billy you have long island's first ever gastropub [Music] gastropub what the [ __ ] is a gastropub what's a gastropub good question i've never heard of a gastro pub but we're the first on long island that is so incredibly awesome our gastropub is warm open all ours come and relax and
29:39
enjoy with no intimidation we cater for everybody it's perfect for the neighborhood there are 25 gastro pubs in manhattan and they are doing a phenomenal amount of business a pub with an emphasis on fine food at reasonable prices i kind of hit home it was exactly the type of place that my wife and myself were looking to turn it into [Music] knowing billy and carolyn's love for motorcycle riding let's go ready to make some noise yes gordon has
30:12
organized handlebars first annual motorcycle rally to help spread the word about the relaunch aesthetic yes but what billy and carolyn don't know is gordon has reached out to another bike enthusiast and rock and roll legend twisty's sister's very own d snyder hey good to see you thank you so much i never would have imagined here i would get on my bike and ride with chef ramsey and d snyder i
30:43
was like oh my god how cool is that billy are you ready yes we are it was phenomenal that gordon ramsay got him to come here and help us kick off the new start of the [Music] restaurant it was nice to go out there and ride it's nice to see that chef ramsay could ride a motorcycle and enjoy himself it was a lot of fun right let's go get these out
31:16
the grand reopening of handlebar tonight come down to the handlebars reopening tonight grand reopening come on down come on down i'm smiling because i feel that the handlebar is pointed in the right direction now we have some place to go and some place to look forward to [Music] now that the word had spread gordon gets back to the crucial task of introducing the new gastropub menu that's the menu in front of it look at it there is nothing complicated on there whether it's the steak mussels
31:48
the salmon the sausage everything is so simply done the new menu i think is phenomenal he consolidated it down to a lot of the comfort food type favorites just served in a different light melissa this is the night that we make the statement and when we start getting in the weeds you have to come out yourself and open up yes sir chef ramsay put his effort into this to change us so i'm gonna try not to let him down we're gonna start confirming first ever gastropub in long island
32:19
after the bomb last night i'm sweating i'm nervous to see how my kitchen pulls it together make it work good evening welcome thank you it's the grand reopening of the handle bar nice to see my bunny welcome welcome welcome and chef ramsay's motorcycle rally has clearly spread the word about the relaunch enjoy your meal thank you let's go let's go let's go with billy appearing to embrace chef ramsay's changes everything's homemade everything all eyes are now on melissa to step it up in the kitchen
32:54
all right stay focused here we go everybody's excited to come in and see how it looks now and see what's going on with the menu and everything else can i have the portobello mushroom melt grilled chicken sandwich sounding good you all will be pleased with the food tonight thank you [Music] melissa i need the shrimp cocktail and then the salads and then the entrees all right melissa melissa listen to me i want this communication ramped up tonight you need to connect the minute you stop talking
33:28
we're [ __ ] yeah i think melissa needs to be more assertive and keep everybody under control let's go too quiet for me as the restaurant fills up thank you and customers embrace the new gastropub venue gordon takes a moment to make a special announcement ladies and gentlemen please welcome a local legend twisty sisters yes d schneider came in through the door
34:07
on that bike it was just amazing everybody was clapping and cheering and having a great time how cool is this huh all right here's the deal in honor of the grand reopening of handlebar restaurant we're going to be auctioning this bike off so if you want to bid on this beautiful holy davidson sportster you can go to handlebar restaurant website and put a bid in there and all the proceeds will go to the march of dimes ladies and gentlemen [Applause]
34:38
with d snyder's family and friends now seated i'm over the portobello mushroom melt in the first fully packed house in over a fish and year yeah sure thank you the kitchen is about to be tested the salmon looks black underneath melissa i don't think it's burnt honestly pass through the spatula i think it's okay no way madam yeah i'm not serving charcoal [ __ ] like that no [ __ ] disgusting melissa thought she
35:16
could just take care of everything herself and she had two other cooks and didn't ask for their help he's a re-cook i'm very sorry beth i hope it is better me too missy i'm so sorry in her rush to fill orders freaking salmon melissa starts sacrificing the quality of the food this isn't look at the middle of that [ __ ] salmon that gross looked like what you'd find in a seafood section like it was shiny and it looked cold like are you [ __ ] kidding me the salmon we sent came back [ __ ] raw so we're doing it again for the third time
35:53
freaking salmon let's do this i think melissa got very flustered back there falling apart why are we falling apart do we have any other salmon elsewhere she is yeah where is my salmon we're in the freaking salmon silly if it's burnt or it's raw again i'm gonna shove it down somebody's throat everything just kept compounding and compounding to the point where it was a total disaster [Music] you gotta be kidding me i'm gonna hang myself i burnt the [ __ ] out of this
36:27
after first overcooking no [ __ ] way then undercooking the salmon melissa hopes the third time is the charm phil she's got to open up and [ __ ] communicate if she doesn't start communicating now we're [ __ ] yeah yeah please yeah she needs to utilize the other two cooks that she has in the kitchen it's not a one-man show and it could never work if she thinks it can be honey let's just get it right this time melissa use these two guys i'm trying i want to hear it open up communicate yeah you know what
36:58
you want to cook that i know please thank you i will take care of the veg good go i realize i can't take care of the line on my own salt and pepper please i really need to open up and communicate and get things going your salmon is coming honey i'm very sorry lovely good to go thank you very much honey gordon's persistence with melissa appears to finally be paying off you give it a thumbs up there we go
37:29
all right we got to get this together i need three arb fries right now at the moment i understand chef ramsay's whole concept is to communicate and keep everything in order got to get it going as long as i can communicate with the guys next to me it will get it working properly i need to concentrate on dee's table yes we are doing it now okay take the two burgers whenever you can melissa really shocked me tonight where she was able to ask eric and george oh can you do this can you get this we are doing real well let's keep it up very very good
37:59
this is amazing lovely that's good tonight we had a couple of really large screw-ups but in the end it all worked out hey great venue right everybody was happy i feel very excited i feel good that's it in the next couple of days the word continued to spread throughout long island about its first gastropub we have a wonderful new menu that was the best burger i've ever used i thought it would cook really well reinvigorated by the new direction and updated menu melissa has found her passion again one
38:32
small caesar one small half chef ramsay being here has definitely brought new life into my job chicken sandwiches up and out burgers up and out i do have more passion about it i want to make sure everything is good i'm surprised of myself now even the wait staff has taken it upon themselves to maintain the cleanliness of the restaurant we're going to make a list of what needs to be cleaned every night because we want to keep it clean and we want to make it look like presentable and billy with renewed hope and determination is moving forward some to enjoy while they're waiting to
39:03
take your order inspiring everyone to make the handlebar a success well done this place is going to be a success i tell you great location great food great gastropub my wife and myself are very appreciative what he did seemed like there was a black cloud hanging over the handlebar um i think the sun's starting to shine a little bit congratulations on being long island's first gastro problem okay good night
39:38
chef ramsay came to my restaurant went above and beyond anything i could have possibly asked for and i know this restaurant's going to be successful from here on out [Music] that was tough very tough indeed we made a lot of changes changed the menu changed the decor but there was one thing in there that i thought was completely unchangeable and that was bill and we even managed that
40:24
you

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