what it was like to Intern at Spotify | perks, office tour (& how I impressed my manager!)

what it was like to Intern at Spotify | perks, office tour (& how I impressed my manager!)

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the entire trip was paid for like my food my hotel everything was on company's tab i got to go to the new york office which is absolutely insane hi everyone my name is lillian and in today's video i'm going to share my internship experience at spotify in my previous big video i shared about how i landed at internship by spotify my application process my interviews and tips in today's video i wanted to share what my actual internship was like at spotify specifically
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what team i was on what i worked on the perks i got to enjoy also a few things i didn't expect and how i overcame those things so yeah let's get into the video so during the internship i was on the strategy and analytics team which is still the same team that i'm on today except we call it now strategy and operations it was a team of three including myself so it was me another analyst and my manager together we work on business analysis as well as data analytics we
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were responsible for looking at the entire user growth and business health for the latin american region that spotify for my internship all spotify interns will be given a summer project in which by the end of the internship they will present their summer project at this thing called demo day where they will share their projects to all the employees at spotify on my first day my manager sent me this email telling me what my summer project was so the project i was given is to identify
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the next four priorities markets for latin america and secondly develop a deck with marketable analysis opportunities and hypotheses where regional teams to focus energy on in the next one or two years so he broke it down into three main objectives first is to define the criteria and the message identify the next four parties markets excluding top six second develop market level slides from next four markets and third create hypothesis ideas and where to focus in this market in these markets and he also outlined on a weekly basis what i needed to do to reach the goal or to like complete the summer projects so week one was focused
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on onboarding spotify introduction knowing all of our dashboards we have so many dashboards because it's a very data-driven company and then on week two and week three was really focused on taking up the research to start thinking about the summer project week four was on honing my presentation sharpening it making sure i have a deck everything looks good in there week 5 is when i fly to new york and do the presentation in person then week 6 to 10 is when i come back to miami to do the full
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presentation to our managing director in latin america as well as the atlantic american leads the really fun part was the actual experience the perks are that i got to enjoy so as i mentioned i was placed on the latin american team and the office is based in miami my first impression of the miami office was that wow this feels like a family like everyone there was close to each other everyone there was actually friends with each other even outside of work i really felt that like startup fight where you
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know we were like just sitting right next to each other it was really interesting how like the managing director was just sitting right across from me upon my first day i got a spotify weapon i got spotify branded headphones water bottle i also got like a merch because this internship is based in miami i was at new york at that time so they actually gave me a relocation bonus so i was able to get myself a really really beautiful apartment right across the office and it just made everything so
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much easier i also got to go to the vino latino concert in miami it was so insane i remember we were sitting like at the front i got to see all these big american stars that i haven't really heard of before but then after working for the latin market i realized just how influential and how big of a star they are like i found me my mom is there we also had summer parties this was before covet obviously we rented a boat for the entire spotify miami office we got a
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cruise through miami we had tacos we had these days one of the coolest experiences was they actually flew me out to new york for the demo day the entire trip was paid for like my food my hotel everything was on company's tab they put me in this like really nice hotel in soho as a new grad that was just something so foreign to me and i was like wow i felt so rich i've never felt so like carefree in the way i get to spend money during those three days i got to go to the new
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york office which is absolutely insane it was a building in war trade center from like 60 something for four or five floors it's all spotified and in the new york office they had like barista door so you can go up to the barista they make whatever coffee you want them to make so it's like a real coffee shop they also had like game room with like arcades mario kart dancing machines all that stuff they also had this meditation room and people
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actually go in to meditate which is really really cool and awesome to see the food in the office was also amazing we had like breakfast lunch buffet style before covered for the breakfast it would be like your typical hotel style breakfast and then they have like different flavors of smoothies there's also like kombucha and coffee on tap having seen that it's definitely like spoiled me in a way i feel like now when i look at other companies i also pay attention to like the person
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they give the office that they have the little things like that so yep so i thought i would also talk about kind of two things i didn't expect from the internship obviously when i got into internship i was so excited and i was so ready to learn but you know sometimes reality is reality so here are two things i didn't expect from the internship the first thing is knowing just how little i know about everything and how much there is for me to learn i remember spending like all my weekends and a lot of late nights just
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digging through all the market research steps data analysis just to understand how people think about things and how people articulate their recommendations help you approach problems i saw a few slides and i wanted to kind of borrow that analysis framework for my internship project but one thing that stood in between was i don't have the technical skills to do the analysis i don't know sql that's where i told myself okay i'm going to learn how
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to do this in three months like whatever it takes what i did was i signed up for sql bootcamp on general assembly also on data camp so i self-taught myself sql coding language at the same time i also started building relationships with a data scientist at work our first sql conversation was him sending me a quiz about basic sql and i basically like answered his question and then week by week the questions gets harder and harder i remember halfway through the
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internship i was able to then talk about the analysis that i had seen and get his advice on how i could potentially kind of reappropriate it for my internship project so i think the takeaway here is be really hungry for knowledge and find exactly what you wanted to learn and find a way to learn it i just also wanted to say that it's absolutely okay for you to not comment with a lot of skill sets and knowledge like they're not expecting you to be able to contribute from day one or
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even like by the end of your internship what they wanted to see is at least you know you have the hunger for knowledge and i think what's more important is the initiatives that you take to get those knowledge and to teach yourselves things that you don't know so spotify operates on this model to drive your own development even as a full-time employee that statement still stands and it's something that we talk a lot about at spotify what that means is that people are not necessarily going to tell you exactly what to do instead you're supposed to find what you
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want to do based on your interest and career ambition and you're supposed to just go for it the second thing that i didn't expect was how difficult it was to get a full-time offer from the internship what i didn't realize is that spotify teams actually plan for their head counts months and months in advance internship to full-time head count is not guaranteed unless your manager has already secured an account and like already allocated a spot for you but that's not very common based on what i saw i realized that there wasn't like a
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head count open on my team so i was really stressed for the entire like internship basically especially after knowing that and at that time i remember telling myself if that's the case i can't just do the bare minimum i need to over deliver i need to make people like me i need to make people see the value i bring i need to make people see the potential i have in addition to delivering a great summer project so with that there were a bunch of things that i i did
09:21
so the first thing i thought about is to find areas where i can really add value i remember approaching my manager and i asked him what skills would you like me to have that would be really helpful for the team he actually already had an answer he said oh i would love for you to work on your sql skills your data analysis skills because that's something that our team will definitely need in the future so after hearing that i knew exactly what i needed to do so like i said taking the sql classes on my own and also
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continuing establishing that relationship i have with a data scientist i remember i proposed like a weekly session with him and then in every week we would go in the room start drawing crazy graphs and like concepts on the whiteboard like you can probably see here and he would explain to me kind of how to think about retention how do you think about you know user registrations what does it mean like when you say churn like how do you really calculate it from like a you know scientific method after each session i remember i would like take screenshots of all the
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stuff that we drew on the whiteboard and try to digest it try to learn it myself afterwards because let's face it i'm not a math major i'm a music major as i talked about my first video so everything that's like math data science related is just so foreign to me it felt like learning a new language but you know what everything comes down to practice i remember by like the sixth seventh session i already got a good understanding of how to break down metrics and things like that
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another thing i did was building good relationships with people around the office i it with people that i can relate to the most like people that are closer to me when it comes to age or when it comes to my background as one example i met this girl in the office she um also graduated from nyu a few years before me that became like a really great conversation starter for us i try to also build upon that friendship she had orange theory membership i also got one so that i can go with her and then i remember for like a few weeks i
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would go for orange theory workouts in the morning like 6 a.m with her so i actually had a lot of free time during the internship the only thing i was really given to do during the internship was the summer project i actually took the opportunity to speak to a lot of people at spotify i use it as a networking opportunity i even had this networking tracker where i track every person i have spoken to and then the stuff that they do what we talked
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about and with each person i talk to i always make sure to ask them is there anybody you recommend me talking to and from that person i'll get two more people to speak to from that two people i get another two people so like it just kept growing growing i remember by the end of the internship i had probably spoken to like 30 or 35 people obviously those when i once did take me a lot of energy and like a lot of courage to approach but at the other day i thought it was so worth it because
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you know what those are the people that i still work with even on my day-to-day so yeah that's a story on my internship experience at spotify i hope this is helpful and if you have any more questions please feel free to leave a comment down below i'll see you next time bye

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